Hi Miloš! Can you introduce yourself in a few sentences?
My name is Miloš Janković and I work as a filling attendant at the Zmaj 1 petrol station in Belgrade. I’ve been with NIS for seven years, and I can say that this job has taught me a lot about communicating with people, teamwork and the overall organization of a petrol station.
What is you current job like? What does it involve?
The workday usually starts with checking the pumps, making sure the area and equipment are clean and in order. During the shift we dispense fuel, help customers, check oil levels and always try to provide friendly and efficient service. At the end of the shift everything must be clean and ready for the next team.
What was your first contact with NIS? What made you want to work here?
My first contact was as a customer – the employees always seemed professional and polite, so I wanted to be part of a team like that. I was also drawn by the fact that NIS is a serious company with a strong reputation and stable jobs. On top of that, I love sports, especially football, so I really enjoy the sports events the company organizes every year, as well as the outings and activities.
What would you say to someone interested in working at a petrol station? What advice would you give to help them succeed in a job interview?
The most important thing is to be communicative, patient and preise. People often come in a hurry, so it’s important to stay calm and professional. You also need to be prepared for physical work and working in shifts.
As for the interview, be honest and show that you’re ready to work in a team. NIS values responsibility and dedication, so make sure that comes through in your answers. And of course, smile and be polite – it’s part of the job.
What was it like joining NIS?
The hiring process was professional and fair. After the interview and a short training, I had the chance to show how eager I was to learn and I quickly fit in with the team.
What do you like most about your job?
The contact with people and the team spirit among colleagues. Every shift has its own rhythm, but there’s always good energy and mutual support.
What was the hardest part when you first started?
The hardest part was remembering all the details about the different types of fuel, procedures and working the register. But with the help of more experienced colleagues you learn everything quickly – the most important thing is to ask when you don’t know something.
And what do you think is the most important thing for working at a petrol station?
Responsibility – toward customers, the fuel and the equipment. Any mistake can be serious, so you have to work carefully and conscientiously.
What is something customers don’t notice when they come to a petrol station, but is actually an important part of your job?
Many people don’t see how much organization goes into our work – from checking fuel deliveries, keeping records and cleaning, to maintaining safety standards. Everything has to run perfectly so customers can get fast and safe service.
And finally, is there anything else you’d like to add about your job that you think is worth mentioning?
Yes. Working at a petrol station isn’t just pumping fuel. It’s a serious and responsible job with daily contact with different people. It offers stability, great colleagues and the chance to learn about safety, sales and teamwork – but you have to be ready for a dynamic job. If that suits you, this is the right place for you.
